Customer Testimonials

4.9 out of 5 stars Based on 360 reviews
Lanier M.
Verified Buyer
5 star rating

First order

Longer than expected time between order and delivery but good service overall!
Product Reviewed: Iverhart Plus Flavored Chews (ivermectin/pyrantel)...
05/01/26
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Janice M.
Verified Buyer
5 star rating

No Ticks With NexGard

Don't have to worry about ticks when I give my Rotty NexGard.
Product Reviewed: NexGard for Dogs 60.1-121 lbs, 6 Chewables
05/01/26
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Jamie L.
Verified Buyer
5 star rating

Great service, thank you !

Great service, thank you !
Product Reviewed: Simparica Trio 44.1-88 lbs Dogs, 6 Month Supply
05/01/26
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Leslie H.
Verified Buyer
5 star rating

Best customer service ever!

I just received my second order from PetPawsRX. Due to the nature of my pet’s medication, I needed to contact them both by telephone and email. The response was Immediate and their customer service associates were very helpful. Delivery was timely and their prices are unbeatable.
Product Reviewed: Vetoryl (trilostane) Capsules 30 mg for Dogs, 30 C...
Comments by Store Owner on Review by PetPawsRx on Thu Apr 30 2026
PetPawsRx
Hello Leslie! We are delighted to hear about your positive experience with our customer service team at PetPawsRX. We look forward to serving you again in the future for all your pet's needs.
04/30/26
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Vicki S.
Verified Buyer
5 star rating

My dog's new favorite

I enjoy feeding my dog, Jago, natural treats without a bunch of junk in them. Butcher's Block Roasted Beef Tips are far and away Jago's new favorite! I like giving them to her, and she LOVES eating them, plus the price is right. Couldn't ask for more than that!
Product Reviewed: Butcher's Block Roasted Beef Tips 16 oz
Comments by Store Owner on Review by PetPawsRx on Thu Apr 30 2026
PetPawsRx
Hi Vicki! We're so glad to hear that Jago is loving our Butcher's Block Roasted Beef Tips! We can't wait to provide more tasty treats for your furry friend in the future. Thank you for choosing us!
04/29/26
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Brian K.
Verified Buyer
5 star rating

Best Spot for Butcher’s Block!!

Truly appreciate the hookup from PetPaws, they are our go-to for any treats and medicines herein, bottom line! Thanks for trusting us like family.
Product Reviewed: Butcher's Block Bones Knuckle for Large Dogs, 6 in...
Comments by Store Owner on Review by PetPawsRx on Tue Apr 28 2026
PetPawsRx
Hello Brian! We're so glad to hear that you found us to be the best spot for your pet's needs. We can't wait to continue providing top-notch service for you and your furry friend in the future!
04/28/26
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Mary F.
Verified Buyer
5 star rating

Unmatched Customer Service!

They had a question about my order and - maybe because of the need for timeliness for heartworm but regardless. . . I got a phone call by a real person to clarify before sending to their pharmacy and to give me options, if needed. It is so rare to speak to a real person, let alone have THEM INITIATE
Product Reviewed: Iverhart Max Chews (ivermectin/pyrantel - pamoate/...
Comments by Store Owner on Review by PetPawsRx on Tue Apr 28 2026
PetPawsRx
Hello Mary! We are delighted to hear that you had a positive experience with our customer service team. We look forward to assisting you again in the future. Thank you for recommending us!
04/27/26
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Mary F.
Verified Buyer
5 star rating

Rare Customer Service :)

I ordered heartworm and flea & tick, and they had a question about my order before sending to their pharmacy and guess what. . . . they CALLED me! A real person to clarify so they could fill the order in a timely fashion! MY 2nd year with them. . . great company and very good prices-unmatched customer
Product Reviewed: NexGard for Dogs 24.1-60 lbs, 6 Chewables
04/27/26
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Jeanette...
Verified Buyer
5 star rating

Excellent product

Works as expected for a Collie. Drug sensitive and this appears safe due to limited ingredients. Used for years, bought through here- same thing. Works great. Awesome staff.
Product Reviewed: Interceptor Tablets for Dogs 51-100 lbs & Cats 12....
04/27/26
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Lucia L.
Verified Buyer
5 star rating

Highly recommend

Everything was great from price, ordering and shipping
Product Reviewed: Simparica Trio 44.1-88 lbs Dogs, 6 Month Supply
04/27/26
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